What is Seenyor and who is it for?
Seenyor is a non-wearable monitoring device designed to enhance the safety and well-being of elderly individuals. It monitors for falls, tracks vital signs, and provides alerts to caregivers, making it ideal for families and assisted living facilities.

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How was Seenyor's fall detection work?

Seenyor uses radar technology to instantly detect falls, alerting caregivers or monitoring centres to ensure prompt assistance while maintaining resident privacy.

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Where should I install the Seenyor AI Care Guardian?

For best results, install the device on the ceiling directly above the bed or at 1.6 meters height on the wall, ensuring a clear line of sight. Avoid placing it near obstacles, moving objects like fans or curtains, and heat sources like lamps or heaters.

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Why isn't my Seenyor device connecting to Wi-Fi?
Ensure your Wi-Fi network is set to 2.4GHz, as Seenyor does not support 5GHz networks. Confirm the Wi-Fi password is correct and that your router is working properly.

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Is Seenyor a wearable device?

No, Seenyor is a non-wearable, passive monitoring device, providing safety without intruding on daily routines.

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Is the system privacy-focused?

Yes, Seenyor uses radar-based monitoring rather than cameras, ensuring privacy while providing necessary safety monitoring.

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How do I reset the Seenyor device?

Hold the reset button on the device (if available) or follow reset instructions in the Seenyor app. For further help, contact Seenyor support.

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Is there a monthly subscription fee for Seenyor?
Yes, Seenyor requires a monthly subscription that covers real-time alerts, app access, and device updates.

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